Shipping & Returns

*Please expect longer than usual processing and delivery times due to the restrictions and delays of COVID-19. We appreciate your patience and will do our best to fulfill your order as quickly as possible. In addition, please note that we cannot accept returns at this time for sanitary reasons. In the event of damaged or defective product, please contact us. 

Shop Paperwhite Interiors ships exclusively within Canada

We ship all orders using Canada Post

  • $15.00 Flat Rate for orders under $150.00  
  • Free Shipping on orders over $150.00 

Shipping lead times 

In-stock items are shipped within 2-5 business days upon placement of order. This is the length of time we take to fulfill your order and therefore is not inclusive of transit time. 

Select items are ordered directly from the vendor and therefore may take longer to fulfill. We will contact you within 48 hours to confirm estimated lead time. 

All lead times shown throughout the website are estimates through third party suppliers. Shop Paperwhite Interiors is not responsible for any delays.

Once your order has been shipped, you will receive an email update.

Once your package is delivered to the address provided, Shop Paperwhite Interiors can no longer be held liable. 

Returns

Returns are possible in the result of damaged or defective merchandise only.

All shipping charges are non-refundable and all return shipping costs are the responsibility of the buyer. We suggest that all returns be sent back insured and with tracking. Shop Paperwhite Interiors is not responsible for lost or damaged products. 

For further information on any of the above please contact hello@paperwhiteinteriors.ca